Last updated: January 2026
Vortex Digital Asset provides immediate digital delivery of all credits and assets. Due to the nature of instant provisioning and the immediate consumption of digital services, all sales are final. We do not offer cash refunds once a transaction is successfully processed.
If a technical error occurs and your credits are not delivered, our technical team will manually provision your account within 24 hours of receiving a support ticket.
If you experience any technical issues with your order, please contact our 24/7 support team immediately.